| Category: |
PC
Display |
| Question: |
My Start bar has moved away from its
normal position at the bottom of the screen - how do I
get it back where it belongs?
|
| Answer: |
If you move the start bar to either side
or top of the screen, and wish to move it back - click
on a blue area next to 'Start', away from any icons. Click
the left mouse button down and keep it depressed. Move
the mouse to the position you want and you will see a
grey silhouette of where it is going to end up. When
happy - release the mouse button.
|
 |
| |
|
| Category: |
Hardware |
| Question: |
How do I eject a CDRW disk that I have
been using with InCD?
|
| Answer: |
Right click on the Green arrow icon in
the task tray (near the clock) and left click the word
'eject'. This is to prevent corruption of the data on
the CDRW disk.
|
|
|
| |
|
| Category: |
PC Display |
| Question: |
When printing photos on my Epson printer,
the whole picture has a slight pink tinge, which isn't
on the original shot.
|
| Answer: |
Make sure you are using Epson Photo Paper.
It really does make a difference because Epson formulate
the inks and papers together to get the best results.
|
|
|
| |
|
| Category: |
Security & Virus
Protection |
| Question: |
How do I do a live update on Norton Anti
virus?
|
| Answer: |
Make sure you are connected to the Internet.
Double click on Norton Antivirus, select the live update
tab and follow the prompts until finished. When the live
update has completed, do a full system scan to ensure
that no files are infected.
|
|
|
| |
|
| Category: |
Security
& Virus Protection |
| Question: |
I am worried about security, I have heard
that I should install anti virus and firewall software,
can you advise?
|
| Answer: |
Yes we can, we can advise you on your
security, install any software and show you how to keep
it up to date.
|
|
|
| |
|
| Category: |
Email |
| Question: |
Can all my family have their own email
addresses?
|
| Answer: |
Yes, Microbitz can arrange this for you.
|
|
|
| |
|
| Category: |
Email |
| Question: |
Why will Outlook Express will not allow
Attachments to open?
|
| Answer: |
1. Open Outlook Express
2. Click onto Tools at the top
3. Left click on Options
4. Click onto the Security tab
5. Make sure that there is no tick in the box next to...
"Do not allow attachments to
be saved or opened that could
potentially be a virus" 6.
Left click on apply and then ok
|
|
|
| |
|
| Category: |
Email |
| Question: |
Can I have a .com or .co.uk domain name?
|
| Answer: |
Yes, Microbitz can arrange this for you
as well.
|
|
|
| |
|
| Category: |
Internet |
| Question: |
What is the Internet?
|
| Answer: |
The internet started life as the 'Arpanet'
in 1969, a US department of defence network. Soon
universities, research labs and defence
contractors were joining. Sharing files, emails
and news. Originally
it was accessed with text only programs and so its user
base was small, but with the onset of the WWW protocol
in the 1990s leading to the web pages that we are familiar
with today, its subscriber base rapidly expanded and still
continues to grow today.
|
|
|
| |
|
| Category: |
Internet |
| Question: |
What do I need to connect to the Internet?
|
| Answer: |
The home user or office will need a computer,
(a lot of websites and mail programs are written for modern
computers, although older machines will connect to the
internet what they may be able to do may be limited).
You also need connectivity this can be achieved with a
modem and phone line, ISDN or a high speed broadband connection
such as DSL.
There are many ways that large companies connect to the
internet but this is not covered by this FAQ. You
will need some Internet software installed on your machines
but most computers sold today have this install already.
If you need advice then do not hesitate to contact us.
|
|
|
| |
|
| Category: |
Internet |
| Question: |
What is the difference between a modem,
ISDN and DSL?
|
| Answer: |
A modem converts your computers data
packets into an analogue signal (sounds a bit like a fax
machine) and uses the normal telephone network to pass
this to your ISP (Internet Service Provider) who then
turns the signal back into data and thus enabling your
computer to communicate on the Internet.
ISDN also uses the telephone network to transmit data
to the ISP but does not convert the data to analogue signals;
instead it uses digital equipment at the exchange and
on your computer.
DSL uses digital signals and your telephone line but at
the telephone exchange your line connects to different
equipment rather than the telephone network. This
removes the limitation on speed that was being caused
by the telephone equipment being used for data transfer
when it was designed for voice samples and also removes
the need for call charges from the telephone network.
This means that DSL can offer fast always on connections
at a cheap price.
|
|
|
| |
|
| Category: |
Internet |
| Question: |
Can I get DSL in my area?
|
| Answer: |
Please check availability here:
http://www.bt.com/broadband/
|
|
|
| |
|
| Category: |
Internet |
| Question: |
How can I protect my children on the
Internet?
|
| Answer: |
There is no substitute for parental supervision
whilst your children use the Internet, no software can
protect them as well as you can. However there is
software freely available that works well to stop users
accidentally stumbling onto Internet nasties.
|
|
|
| |
|
| Category: |
Internet |
| Question: |
Can I stop spam (junk mail) and annoying
pop ups?
|
| Answer: |
You can't stop all spam but we can install
software for you that limits it to a minimum and block
those annoying pop-up windows.
|
| |
|
|
|
| |
|
| Category: |
Internet |
| Question: |
Is it safe to buy on the Internet?
|
| Answer: |
You should check the site uses encryption
for its shop (shown by a https:// address and a padlock
on the browser window) and that you can contact the company
by non internet means as well. The risks are then
comparable to any mail order shopping.
Many banks offer consumer protection against internet
fraud. This is something you may wish to discuss
with your bank.
|
|
|
| |
|
| Category: |
Internet |
| Question: |
Where can I find ...... ?
|
| Answer: |
The best start is with search
engines. Usenet is great for finding answers to questions
and a great portal can be found at google http://groups.google.com/ |
| |
|
|
|
| |
|
